LEGAL REFERENCE

Your Data Stays Yours

We built pgbet around your privacy. Every account detail, payment record and gaming session is encrypted and protected under our commitment to transparency. When you open an account...

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pgbet Your Data Stays Yours

What We Collect and Why

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy Questions? Reach Us

Email Support Send privacy concerns to our data team at...
Account Settings Review and update your personal information anytime in...
Data Request Request a full copy of your account data...
WHY THIS PLATFORM

How We Protect Your Trust

SSL Encryption

Every login, deposit and withdrawal runs through 256-bit SSL encryption. Your payment details never travel unprotected across our network.

Payment Partner Vetting

DANA, OVO, GoPay and QRIS integrations are audited quarterly. We verify their security standards match ours before processing your transactions.

No Third-Party Sales

We don't monetize your data. Your account information stays internal unless you explicitly consent to marketing communications.

Fraud Detection

Our system flags unusual login patterns, rapid withdrawals and suspicious payment attempts. You'll be notified immediately if we detect anomalies.

Annual Audits

Third-party security firms audit our infrastructure yearly. Results inform our privacy roadmap and help us stay ahead of emerging threats.

Transparent Logging

We keep detailed logs of who accessed your account, when and why. You can request this audit trail anytime from...

SIDE BY SIDE

Privacy Across Our Platform

01

Live Casino Tables

Your table session data is logged for dispute resolution only. We don't track individual hand outcomes or share them with other players.

02

Slot Lobbies

Spin history is stored on your account for 90 days. You can export it anytime. We don't use it for marketing profiling.

03

Sportsbook Markets

Bet slips and odds snapshots are archived for your records. We don't sell your betting patterns to third-party analytics firms.

04

DANA Deposits

DANA handles your payment credentials. We receive only a transaction ID and amount. Your DANA login stays between you and DANA.

05

OVO Withdrawals

OVO processes your payout request. We store the withdrawal amount and timestamp. Your OVO account details never touch our servers.

06

GoPay & QRIS

Both payment methods use tokenized transactions. We never see your full payment details — only confirmation that the transfer succeeded.

07

Account Closure

When you close your account, we anonymize your gaming data after 12 months. Payment records stay for tax compliance in supported regions.

SERVICE CONTEXT

What Defines Our Privacy Approach

01
Minimal Collection We ask only for information needed to verify your account and process payments. No unnecessary fields, no hidden data requests.
02
Local Compliance Our privacy framework aligns with Indonesian data protection standards and payment regulations. We adapt our practices as local law evolves.
03
User Control You decide what marketing emails you receive, whether we store your session history and how long we keep your account records.
04
Breach Response If a security incident occurs, we notify affected users within 48 hours with details, remediation steps and next actions.
05
Payment Isolation Your DANA, OVO, GoPay and QRIS credentials are never stored on our servers. Each payment partner handles their own security.
06
Transparent Updates When we change this policy, we email you 30 days in advance. You can review the changes and decide whether to continue playing.

Privacy Policy Questions

We anonymize your gaming history after 12 months. Payment records stay for 7 years to comply with tax and anti-money-laundering regulations in supported Indonesian regions. You can request deletion of non-essential data anytime.

Yes. Log into your account, go to Settings > Privacy, and click 'Download My Data'. We'll compile your profile, payment history, session logs and communication records into a file and email it within 7 business days.

We share only the minimum required to process your transaction — your account ID, deposit amount and timestamp. We never share your gaming history, betting patterns or personal details with payment partners.

We notify all affected users within 48 hours with details of what was accessed, steps we're taking to secure your account and what you should do. We also offer free credit monitoring for 12 months if payment data was exposed.

Absolutely. Every marketing email includes an unsubscribe link. You can also go to Settings > Communications and toggle off promotional messages. We'll stop sending them immediately.

Yes. Your table session is logged for dispute resolution only. Other players see only your username and bet amounts — never your account details, payment method or personal information.

We use cookies to keep you logged in, remember your preferences and prevent fraud. We don't use them to track you across other websites. You can disable cookies in your browser, but some features may not work properly.